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1.First, check the connection and make sure the plug type is compatible with your vehicle. Make sure the plug is fully inserted and locked into the vehicle’s charging port.2.Check to see if your vehicle needs a software update. You might not be able to use certain stations if your vehicle does not have the most current software. You might need to look in the owner's manual or call your dealership to troubleshoot this issue.3.Call the customer service number provided in the charging app you are using, or the number displayed on the charger. Many charging stations can be troubleshooted remotely.
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There are three main types of chargers: Level 1, Level 2, and “fast charging.” Level 1 charging is most often used at home, Level 2 charging is common among public chargers and for fleets not requiring a fast charge. Many charging networks and charging corridors utilize fast chargers. Check out these two links to learn more:
Summit County charging locations have both Level 2 and fast chargers.
If you have access to charging where you live, your best and most affordable option will typically be to charge your vehicle at home. For those driving around the community, there are several EV chargers throughout Summit County. By the end of 2022, the County will have 22 charging stations at County facilities. Park City Municipal has installed 44 chargers across their various facilities and parking areas. Other organizations such as UDOT and Rocky Mountain Power are in the process of installing fast chargers across the state along highway corridors. Some local businesses have installed chargers for visitors and employees. For information on charging stations near you, use the PlugShare app.
In 2022, Summit County will begin charging users a fee to charge at the County-owned fast charging stations. Level 2 stations will remain free of charge. Since 2016, the Summit County Council has approved funding the installation and operating costs of County-owned chargers using a combination of County budget funds and grants from utility and State partners.
Operating fast charging stations costs much more than other slower stations, in part, because the electricity costs are substantially higher to supply that much power in a short period of time. The County will begin charging $0.43 per kWh to recoup a portion of the costs to operate these chargers. With this fee, we estimate that for an electric vehicle like a Chevy Bolt, it will cost about $32 to get a full charge. This is compared to a tank of gas costing between $38 - $62 (depending on gas prices) to go the equivalent distant for a full battery charge.
While every vehicle and charger are slightly different, the basic steps remain the same.
Note that some charging stations are available to use for a fee, and others are available to use at no cost. This setup will often influence the required steps to start a charge.